Alliance Activities : Publications : PACS Transaction Times and User Experience

FIPS 201 PIV II Card Use with Physical Access Control Systems: Recommendations to Optimize Transaction Time and User Experience

FIPS 201-1 PIV II end-point smart cards provide enhanced interoperability and unify identity verification for use in both logical and physical access control. Users need to understand why there is a difference in the system behavior when using PIV smart card technology vs. the typical proximity cards and readers in wide use today. It is important for government agencies to obtain the best possible user experience from the new PIV II card-enabled physical access control systems (PACS).

Targeted to senior agency managers, this white paper discusses factors that impact PIV II card transaction performance in PACS applications and provides recommendations on data encoding, user training and installation that can improve the user experience and reduce PIV II card PACS transaction time.

About the Smart Card Alliance Physical Access Council

The Physical Access Council is focused on accelerating the widespread acceptance, usage, and application of smart card technology for physical access control. The group brings together, in an open forum, leading users and technologists from both the public and private sectors and works on activities that are important to the physical access industry and that will address key issues that end user organizations have in deploying new physical access system technology.

The Physical Access Council includes participants from across the smart card and physical access control system industry, including end users; smart card chip, card, software and reader vendors; physical access control systems vendors; and integration service providers. Physical Access Council participation is open to any Smart Card Alliance member who wishes to contribute to the Council projects.