Gemplus Supplies O2 Ireland With a Comprehensive SIM Solution For Customer Care And Roaming
Gemplus Supplies O2 Ireland With a Comprehensive SIM Solution For Customer Care And Roaming
First integrated customer care menu with roaming management in Ireland
O2 Ireland connect to Gemplus’ Over The Air Operated Service to enable future and regular updates of the network roaming list
Gemplus supplies O2 Ireland with 32k SIMs
Luxembourg, 14 January 2003–Gemplus (Paris Euronext: Euroclear 5768 and NASDAQ: GEMP), the world’s leading provider of smart card solutions, announces its selection by O2 Ireland for the supply of 32k SIM cards supporting the first integrated customer care menu with roaming management in Ireland.
The customer care package is available through a SIM ToolKit (STK) menu in the SIM, which provides easy and self-evident access to account management functions. This enables the subscriber to self-manage issues more effectively with less need to contact the customer call centre.
“By connecting the SIM into the client server architecture, Gemplus is able to provide O2 Ireland with a complete service that we can manage on their behalf. The Roaming Package means that they can provide regular updates to the preferred roaming list over the air. The use of the SIM as an application platform will enable O2 Ireland to deliver a new service to their subscribers, offering better user experience,” said Trevor Burns, Sales Manager, Gemplus Ireland.
Gemplus can not only design and implement complex solutions, but also operate them on an outsourced basis. This brings such benefits to the operators as a reduction in time-to-market and better use of their own resources.
About Gemplus
GEMPLUS: the world’s leading provider of smart card solutions
Gemplus helps its clients offer an exceptional range of portable, personalized solutions that bring security and convenience to people’s lives. These include mobile Internet access, inter-operable banking facilities, e-commerce and a wealth of other applications.
Gemplus is the only completely dedicated, truly global player in the Smart Card industry, with the largest R&D team, unrivalled experience, and an outstanding track record of technological innovation.
In 2001, Gemplus was the worldwide smart card leader in both revenues and total smart card shipments (source: Gartner-Dataquest and Frost & Sullivan). Gemplus was also awarded Frost & Sullivan’s 2002 Market Value Award for its exceptional performance.
Gemplus trades its shares on Euronext Paris S.A. First Market and on the NASDAQ Stock Market as GEMP in the form of ADSs. Its revenue in 2001 was 1 billion Euros.
Gemplus: Beyond Smart
Contacts
Aruna Sharma, Edelman
PR Tel +44 (0) 20 7344 1282
Aruna.Sharma@edelman.com
Jane Strachey
Press Relations Manager
Gemplus Telecom
Tel +33 (0) 442364661
Jane.strachey@gemplus.com