TSYS Transforms Cardholder Experience
New Functionality Provides TSYS Credit CareSM Users Greater Flexibility
Columbus, Ga., March 10, 2014–TSYS (NYSE: TSS) announced today that it has enhanced its online, self-servicing solution, Credit Care, to provide consumer cardholders an improved user experience and issuing banks greater administrative control. The new responsive and user-friendly design empowers TSYS clients and their customers with greater accessibility to account information.
Credit Care now features a flexible user interface providing account holders easy and secure access to their accounts from any mobile device, regardless of size. Other enhancements include convenient single sign-on access from host bank websites, which saves cardholders time and eliminates the need for multiple passwords. New product features also include additional account payment options and an administrative console providing issuing banks the ability to manage the account holder experience for their unique brand and business.
“TSYS is focused on enhancing all end-user touch points, and these enhancements to Credit Care are part of the first wave of products being optimized to ensure a seamless user experience anytime, anywhere,” said Paul Bridgewater, group executive of Global Product, TSYS. “We are intent upon enriching the user experience on behalf of our clients–regardless of choice of device.”
“Providing the best possible customer experience–regardless of channel–is the key driver behind every decision we make,” said Rhonda Wooddisse, senior director of Operations, President’s Choice Financial. “This mobile-friendly Web application helps us deliver on that strategic commitment to our customers.”
TSYS Credit Care is utilized by consumer card issuers, providing cardholders account access, insight and maintenance capabilities. The functionality between North American and International clients may vary.
At TSYS® (NYSE: TSS), we believe payments should revolve around people, not the other way around. We call this belief “People-Centered Payments®.” By putting people at the center of every decision we make, TSYS supports financial institutions, businesses and governments in more than 80 countries. Through NetSpend®, A TSYS Company, we empower consumers with the convenience, security, and freedom to be self-banked. TSYS offers issuer services and merchant payment acceptance for credit, debit, prepaid, healthcare and business solutions.
TSYS’ headquarters are located in Columbus, Ga., U.S.A., with local offices spread across the Americas, EMEA and Asia-Pacific. TSYS is a member of The Civic 50 and has been named one of the 2013 World’s Most Ethical Companies by Ethisphere magazine. TSYS routinely posts all important information on its website. For more, please visit us at http://www.tsys.com.
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