When one begins to investigate what makes a company successful, there are usually a number of consistent traits that you find across the board: a relentless focus on the customer, a clear strategy that is well understood by all employees, the ability to execute flawlessly, investing in people, and the list goes on. For successful companies in the payments and technology industries, another key trait is the ability to continuously innovate.
Due to the COVID pandemic we’ve all experienced over the past twelve months, companies have been forced to embrace new technology like never before. Whether it’s video conferencing, contact tracing technology, an increased need for cybersecurity solutions, touchless payments, or other digital services, we’ve seen a rapid adoption of new technologies that make our lives more efficient. There is a lot to consider when one steps back and surveys how these changes might affect individual work environments. That is why it’s more important than ever that we leverage the strengths within the Secure Technology Alliance and U.S. Payments Forum to help facilitate meaningful collaboration and education on these key topics over the coming year.
As we approach our first virtual meeting in March, the leadership of the Forum made a pointed effort to ensure inclusion during this meeting. In addition to the access normally granted to our Forum members, we’ve also extended access to our Alliance members to participate in the March meeting. I’m excited about the opportunity to bring both groups together to help collaborate and educate in this challenging time. Our diversity, both within the Forum and the broader Alliance member group, is the strength of our organization, and I’m excited to find new ways to capitalize on this strength moving forward.
I look forward to seeing everyone over the next few weeks.